Question 1

Can I schedule pickup for myself and other people in my family on the same day?

Accepted Answer

Yes, if everyone is in the right conditions and with the necessary documentation, it is possible to schedule several patients from the same address in a single appointment.

Question 2

Is there a fee for home care?

Accepted Answer

Yes. We have special conditions for customers over 60 years old and with reduced mobility, contact our customer service and learn more.

Question 3

Do I have to be fasting for the exams?

Accepted Answer

It depends, some tests do not require fasting. You will receive preparation guidelines when you are making the appointment.

Question 4

How should I prepare for the pickup's arrival?

Accepted Answer

The patient must have the necessary documentation and be ready for collection when the team arrives, to avoid delays and inconvenience for the next scheduled patients.
Required documents: Document with photo, medical request and in cases of care by health plans, plan portfolio.

Question 5

How do I access exam results?

Accepted Answer

The results can be accessed on the website or in the units.

COLETA DOMICILIAR

The confidence of CHAGAS, in the comfort of your home

Choose the date and time, and we'll come to you!

Good option for the elderly, pregnant women and people with mobility difficulties.

Can I schedule pickup for myself and other people in my family on the same day?

Is there a fee for home care?

Do I have to be fasting for the exams?

How should I prepare for the pickup's arrival?

How do I access exam results?

FREQUENTLY ASKED QUESTIONS

77 3611 4713
77 9 9132 0228

77 9 9132 0228

COLETA DOMICILIAR

The confidence of CHAGAS, in the comfort of your home

Choose the date and time, and we'll come to you!

Good option for the elderly, pregnant women and people with mobility difficulties.

Can I schedule pickup for myself and other people in my family on the same day?

Is there a fee for home care?

Do I have to be fasting for the exams?

How should I prepare for the pickup's arrival?

How do I access exam results?

FREQUENTLY ASKED QUESTIONS

77 3611 4713 77 9 9132 0228

77 9 9132 0228

77 3611 4713
77 9 9132 0228